Privacy Policy
Contents
1. Introduction
This Privacy Policy explains how AI Unite ("AI Unite," "we," "us," or "our") collects, uses, shares and protects personal information when you visit aiunite.it.com (the "Site") or use our AI assistant platform and related services (collectively, the "Services"). By using the Services, you agree to the practices described in this policy.
2. Information we collect
We collect the following categories of information:
- Information you provide: name, email address, organization, phone number (optional), and the contents of messages or forms you submit to us.
- Account and billing information: if you subscribe, details necessary to administer your account and process payments (payment processing is handled by third-party processors).
- Content you submit to the Services: queries, documents, prompts and other inputs you provide so the Services can return results.
- Usage and device information: IP address, browser type, device identifiers, pages viewed, and interactions with the Site, collected through cookies and similar technologies.
3. How we use information
We use personal information to:
- provide, operate, maintain and improve the Services;
- respond to inquiries, provide support and communicate with you;
- process transactions and manage accounts and allowances;
- monitor, secure and troubleshoot the Services;
- understand aggregate usage and improve features;
- comply with legal obligations and enforce our terms.
4. Legal bases for processing
Where applicable law requires a legal basis, we rely on one or more of the following: performance of a contract with you, our legitimate interests in operating and improving the Services, your consent (which you may withdraw), and compliance with legal obligations.
5. How we share information
We do not sell your personal information for money. We may share information with:
- Service providers that perform functions on our behalf (such as hosting, analytics, payment processing and customer support), under contractual obligations to protect the information;
- AI model and infrastructure providers used to deliver platform functionality;
- Legal and safety recipients when required by law, to enforce our terms, or to protect rights, property or safety;
- Business transfers in connection with a merger, acquisition or sale of assets, subject to this policy.
6. Cookies & tracking technologies
We use essential cookies to operate the Site and optional analytics and marketing cookies where you consent. You can manage your preferences at any time through our cookie settings. For details, see our Cookie Policy.
7. Data retention
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes and enforce our agreements. Retention periods vary based on the type of information and the purpose for which it is processed.
8. Security
We use technical and organizational measures designed to protect personal information, including encryption in transit and at rest, access controls and security monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. See our Security page for more.
9. Your privacy rights
Depending on your location, you may have rights to access, correct, delete or restrict processing of your personal information, to object to certain processing, to data portability, and to withdraw consent. To exercise these rights, contact us at info@aiunite.it.com. We will respond consistent with applicable law and may need to verify your identity.
10. California privacy rights
If you are a California resident, the California Consumer Privacy Act, as amended (CCPA/CPRA), provides additional rights, including the right to:
- know what personal information we collect, use, disclose and (if applicable) share;
- request access to and deletion of your personal information;
- correct inaccurate personal information;
- opt out of the "sale" or "sharing" of personal information as those terms are defined under California law;
- limit use of sensitive personal information; and
- not receive discriminatory treatment for exercising your rights.
To submit a request, email info@aiunite.it.com or call +1 (303) 934-7199. You may use an authorized agent to submit a request on your behalf, subject to verification.
11. Do Not Sell or Share My Personal Information
AI Unite does not sell personal information for monetary consideration. Certain uses of cookies and similar technologies for advertising may be considered a "sale" or "sharing" under California law. To opt out, you can adjust your choices through our cookie settings by rejecting non-essential cookies, or contact us at info@aiunite.it.com with the subject line "Do Not Sell or Share." We honor recognized opt-out preference signals where required.
12. Children's privacy
The Services are not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, please contact us so we can take appropriate action.
13. Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the updated policy.
14. Contact us
If you have questions about this Privacy Policy or our privacy practices, contact us:
AI Unite
4101 W 1st Ave, Denver, CO 80219, US
Email: info@aiunite.it.com
Phone: +1 (303) 934-7199